privacy policy

This Privacy Statement explains how VIZZ (“we,” “us,” or “our”) collects, uses, and discloses your personal information in connection with its operation of the VIZZ Jewelry e-commerce platform.

We give special attention to the privacy of our customers and their wellbeing, therefore we would like you to read the following privacy policy before you proceed using our website.

Personal data:

All collected personal data on our website are used to help develop new services and/or improve our existing services. These data are also used to inform you of latest updates, send you emails about special offers, new services and/or other information you may be interested in. In addition to personalizing your sessions on our website in order to better match your interests, for instance offering relevant, individually tailored content and products.

The kind of the data collected are:


  • Contact information (including but not limited to your name, birthdate, nationality, email address, postal address, telephone number, cookie) that you provide by completing forms on the website, including if you subscribe to our newsletter and register and create an account on the website;

  • Details of transactions you made; debit card and/or credit card information provided;

  • Personal data that may be contained in communications you send to us, for example to report a problem or submit queries, or any other written communications in which you conveyed us your concerns or comments regarding the website or its content;

  • Information relating to access and navigation on our website, for instance your IP address, your used system and browser type, as well as details about the websites you visit, automatically collected by cookies or other tracking technologies;

  • Personal information collected from third parties, such as data that you agree to share with us on publicly accessible social network platforms (e.g., Instagram, Facebook, etc.) and/or that we may collect from diverse publicly accessible databases.


We collect different types of cookies when you use our website:

technical Cookies and profiling Cookies.

What type of cookies do we use?

Some cookies may be functional to collect information which will allow us to facilitate your browsing such as language preferences, memorizing log-in, or saving the content of your shopping basket or wish list.

Other cookies also collect information on your behavior by collecting referring URLS (where our visitors come from, which banners they clicked on and which directed them to our website), pages accessed, times of websites visits. Such information will allow us to enhance our website, have a better understanding of the products and services you would prefer, and offer you more personalized communications and/or more personalized content on our website or our applications.

We also use cookies for web analytics to measure the web sites activity and determine the areas of the web sites which are the most visited, hence improving visibility of our content.

We use cookies to ensure security of online transactions/purchases through device fingerprinting, which allows to identify certain aspects of the equipment used to place an order.

Our websites or apps may contain third party cookies (delivered by advertising agencies, analytics providers, etc.) enabling them to collect browsing information on your devices, including to measure the efficiency of our advertising campaigns on third party websites. Third party cookies are subject to third party privacy policies. We hereby inform you about the purpose of these cookies and how you can manage them, to the extent we are aware thereof.

We may include in our website or apps the possibility to share content with third parties or to let other persons know you browsed our website. Such is the case for instance of “Like” and “Share” functionalities offered by social network information will allow us to enhance our websites, have a better understanding of the products and services you would prefer, and offer you more personalized communications and/or more personalized content on our website or our applications.

We do not control how any of these platforms collect your personal data while you are browsing our website. Therefore, you are requested to read the Privacy policies of these social networks to find out how they use information they collect including but not limited to advertising purposes.


How to accept or decline cookies?

You may at any time withdraw your consent to the aforementioned, and your data will be deleted from our databases.

You can manage your preferences on cookies directly from your own browser and control for example third party cookies. It is possible to eliminate previously installed cookies through browser preferences, even after having agreed to it. You will find further information on how to manage your browser preferences concerning cookies in the following links:


Google Chrome
Mozilla Firefox
Microsoft Internet Explorer


Regarding third party installed cookies, you can revoke your consensus visiting the relevant link in settings and choosing to opt-out (when provided), using the described tools in the privacy policy of the third party or by directly contacting it. 

Who has access to your information?

Only authorized persons have access to your data. By authorized we refer herein to staff members involved in the operations, these authorized persons might be employees in one of our affiliated companies performing an assigned job and/or relevant third parties. (to be specified).

All of the collected and stored information are protected by internal access measures, where only authorized members who need the information to perform a specific job are granted access to personal information.

Security, storage and transfer of information

Our security procedures are put in place to protect your personal information from damage, destruction, or disclosure to a third party without your permission and to prevent unauthorized access to it. The information is stored on computers placed in a highly secure facility with restricted physical access to any unauthorized person. Our online security measures such as built firewalls guaranty the restriction to electronic access for unauthorized parties.


Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Contact Us

If you have a question or a complaint about this policy, the way your personal information is processed, please contact us via e-mail: